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Carson Holmes is a management consultant, methodologist, software engineer, and educator. He is the EVP of Service Delivery at Software Development Experts, and President of the Global Rational User Community. Mr. Holmes started programming over 30 years ago and for the last 16 years has helped numerous Fortune 500 IT enterprises across a variety of industries achieve their strategic goals. He is a specialist in IT governance and process improvement and leverages pragmatic methods, practices, and tools that benefit the enterprise IT value stream.Mr. Holmes is a natural leader skilled at building great teams and delivering solutions that maximize business value. As a management consultant, he is an agent for change and often works with senior level executives to fine tune their organization for efficiency and effectiveness. Mr. Holmes is a proponent of process enactment and workflow automation and leads a new virtual user group focused on Jazz and CLM. He regularly presents at user groups and software conferences, and holds a degree in computer science and engineering from the University of California, Los Angeles.